Determinants of Customer Loyalty For Liquid Petroleum Gas (LPG) and Bio-Cng Products: A Case Study in West Nusa Tenggara

One of the new renewable energy that can replace Liquid Petroleum Gas (LPG) is by maximizing utilization Biogas which modifies it to become Bio-Compressed Natural or Bio-CNG on a commercial scale, especially for cooking. This study aims answer two main objectives. The first find out loyalty LPG customers, level interest in products sector business actors, and second market testing influenced price, product quality, service quality buying Bio-CNG. research was conducted from January March 2022. data collected this were primary obtained an Indonesian-language questionnaire survey distributed via Google form link using Ordinal scale. sampling method (respondents) used purposive sampling. Data processed analyzed Logistic Regression Analysis. results 100 respondents showed all variables had significant influence Horeka's switching provides overview insight into factors among hospitality businesses. As consumers research, they want get good providers sellers fuel products. provider products, course, you have think about its Keywords: Bio-CNG, customer loyalty, tests